Frequently Asked Questions
Everything you need to know about HEYSHAPEâ„¢ quality, fit, and shipping.
How do I find the right size for my body type?
We recommend checking our detailed Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for comfort or sizing down for more intense compression.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, some intimate items may be final sale.
How long does shipping take?
Standard shipping typically takes 5-8 business days within the continental US. International shipping times vary by location but usually range between 10-15 business days.
How should I wash my HEYSHAPEâ„¢ garments?
To maintain the elasticity and longevity of the fabric, we recommend hand washing in cold water or using a delicate machine cycle in a mesh bag. Always air dry and avoid ironing.
Do you offer international shipping?
Yes, HEYSHAPEâ„¢ ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.